Frequently Asked Questions
Find answers to common questions about our products, shipping, and policies.
What are your products used for?
All products sold by Vi Corpus are intended for laboratory and research purposes only. They are not for human consumption.
Are your products third-party tested?
Yes, every batch is independently verified by third-party laboratories for purity and quality assurance. We maintain 99%+ purity standards across all our compounds.
How do I place an order?
Simply browse our product range, add items to your cart, and proceed to checkout. We accept various payment methods for your convenience.
How long does shipping take?
Domestic orders within Australia are typically dispatched within 1-2 business days. Delivery usually takes 2-5 business days depending on your location.
Do you ship internationally?
Currently, we only ship within Australia. We are working on expanding our shipping capabilities to serve international customers in the future.
What is your return policy?
We accept returns of unopened, unused products within 30 days of delivery. Please visit our Returns page for full details.
How should I store the products?
Products should be stored in a cool, dry place away from direct sunlight. Specific storage instructions are included with each product.
Can I track my order?
Yes, once your order has been dispatched you will receive a tracking number via email. You can also use our Track Order page to check the status of your delivery.